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Hands-on Workshop & Practical Seminar
Professional Skills for Writing with Clarity and Impact
Part I: For Administrative Assistants, Secretaries, Proofreaders
and Managers Who Wish a Review

Ottawa-Gatineau Campus (Canada)
October 1-3, 2008
Located near the scenic Gatineau Park,
our campus is 15-minute drive from downtown Ottawa
and about an hour direct flight from LaGuardia Airport, New York.


  Workshop Objectives


Crafting email, reports and daily correspondence with clarity, coherence and impact is vital for all employees. Administrative professionals with the skills to write, edit and proofread are invaluable to leaders who are focused, productive, and effectively managing their own time. As a participant, you will practice with unique exercises designed to reinforce learning. You can expect to acquire lasting skills and increased proficiency in business correspondence, the cornerstone of corporate productivity and personal success.

Who should attend: Executive and administrative assistants, proofreaders, engineers, IT analysts, managers and other professionals who would benefit from: a refresher course in the building blocks of English (proofreading, spelling, punctuation); a review of difficult expressions and styles commonly used in business; instruction that will result in concise, readable English; guidance in crafting more effective letters and memos.

Participants may elect to attend Part I (2.5 days) or the complete five-day program. Administrative professionals are strongly advised to register for Part I before attending Advanced Business Writing Skills Workshop(Part II).

  Detailed Outline - 2.5 days - 2 CEU

1. Correct Usage: Common Difficulties
  • Subject-verb agreement
  • Dangling modifiers; confusing word pairs
  • Pronoun usage; possessives; parallel structure
2. Punctuation Review
  • Rules and special cases for the comma, semi-colon, colon, dash, parentheses
3. Spelling, Capitalization and Proofreading Tips
  • Forming possessives; keeping a personal list
  • Using mnemonics; word division; illustrations
  • Useful capitalization rules and peculiar cases
  • Best practices to proofread accurately and spot errors
  • How to find misspellings ignored by spell checkers
  • Business reports, letters and email
4. Writing Clear English: Demonstration & Practice
  • Choosing the right words; eliminating wordiness
  • Writing directly to the reader; practice workshop
5. Writing Clear Letters, Email & Meeting Minutes
  • Organizing your thoughts, evidence (facts & figures)
  • Writing effective beginnings and endings; examples
6. Synthesis & Conclusion: Practical Lessons
 Duration, Locations, Fees and CEU Value
  • Duration: 2.5 days from 8:30 a.m. to 4:30 p.m. day 1 and 2, from 8:30 a.m. to noon day 3
  • Value in Continuing Education Units: 2 CEU
  • Locations:
    • Canada: PDI Conference Center in Ottawa-Gatineau National Capital area. Free parking. Directions available at www.executive.org/directions
    • Call us for U.S. locations in Cambridge (MA) and New York (NY).
  • Tuition Fees:
    • Fees include books, hand-outs, road maps and other course materials of exceptional value (see above), a daily continental breakfast, a light luncheon plus hot and soft drinks twice a day.
    • Regular fees: $995; Government: $945. Add taxes for non tax-exempted participants
    • Group fees for 3 or more persons: $895 per participant. Add taxes for non tax-exempted participants
    • Complete Programs 5 days: $1895; Government: $1795. Add taxes for non tax-exempted participants
    • Complete Programs 5 days: Group fees for 3 or more persons: $1695 per participant. Add taxes for non tax-exempted participants
 Hotel Accommodation for Out-of-Town Participants

For overnight accommodation, several hotels are located within 10 to 20-minute drive including Novotel, Hilton, Ramada Inn, Westin, Fairmont Chateau Laurier, Marriott, Sheraton, Delta, Holiday Inn, Days Inn, Best Western, Cartier Place Suite Hotel, Lord Elgin Hotel, and Minto Place Suite Hotel. Click here for detailed information about hotels.


 Registration and Cancellation Procedures

How to Register: Please register by phone or fax and pay in advance by cheque or credit card.
Send your cheque payable to: The Professional Development Institute PDI Inc.
Fees include books, hand-outs, road maps and other course materials of exceptional value (see above), and a daily continental breakfast, light luncheon plus hot and soft drinks during the morning and afternoon pauses, but exclude hotel accommodation (if required).

Cancellation Policy: Participants registering as a group must send substitutes in lieu of cancelling.
For other clients, cancellations are accepted if made at least 10 working days prior to the course, and are subject to a $100 service charge per person. Full fees are payable by anyone who fails to attend or cancels less than 10 working days prior to the session. One substitution or transfer to a later course of the same duration is accepted.

Register Now

 Personal Comfort, Dress Code and Photo Session

The dress code is business casual at your discretion. Trust your judgment. When unsure, err on the side of caution. If overdressed, you can remove a tie or a jacket and roll up your sleeves. Members of the Canadian Forces and the U.S. defense community can, at their discretion, either dress casually or keep the uniform.

You will be reminded the first day to dress the way you feel most comfortable for a photo session the next morning.

Although every effort will be made to ensure a pleasant learning environment including a suitable temperature, we recommend you bring a sweater or a jacket to the classroom as individual comfort zones differ and sudden variations in the weather can temporarily affect air conditioning.

Also please kindly refrain from using strong fragrances during the session in order to accommodate your fellow participants who suffer from allergies.

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